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The Family Partnership Response to COVID-19

Serving Families During COVID-19 

The Family Partnership continues to support families with most of our programs remaining open during the coronavirus (COVID-19) pandemic. Our remote workers are using confidential technology tools to support those in need of our services.

Contact us through our Central Intake Line:
English/Español: 612-728-2061
9am – 7 pm M-F, with after-hours messages returned the next business day.

Programs assisting clients virtually include:

  • Mental Health Services – Our licensed therapists are available for telemedicine for anyone seeking services. 612-728-2061 (Our Hmoob intake line is 763-569-2625)
  • Unified Therapy Rehab services (Occupational, Physical and Speech Therapies) are available at our childcare centers or through telemedicine. For more information contact: Sandy Klein-Mirviss at 612-294-2666.
  • Virtual Music Therapy with Jess, a video series by our music therapist, is available here.
  • Our Home Visiting and Mobility Mentoring programs are contacting clients directly to arrange virtual appointments. If you are in need of services, call our central intake line 612-728-2061.
  • Our PRIDE program is connecting with clients and assisting them with accessing needed services. Our 24-hour sex trafficking survivor crisis line is available at 612-728-2062 or 888-774-3399.

Preschools and Child Care

The Family Partnership re-opened our Children’s First Early Learning Center (as of May 20) and our Four Directions Family Center (as of May 26) with adherence to strict safety protocols. Our preschool staff are using a phased approach as they invite enrolled families to return their children to The Family Partnership centers.

A detailed COVID-19 Safe and Healthy Workplace Plan for The Family Partnership has been implemented to provide maximum safety for children and staff. The Family Partnership’s plan is science-based and follows the guidelines published by the Center for Disease Control and Prevention (CDC), Minnesota Department of Health (MDH), Minnesota Department of Human Services, and federal OSHA standards related to COVID-19 and includes, in part:

  • Personal protective equipment worn by The Family Partnership staff
  • Temperature and system checks with all children and staff who enter the buildings
  • Those with COVID-19 symptoms or a temperature of 100 degrees Fahrenheit or higher will not be admitted
  • Social distancing guidelines, including no more than 10 people in a room (including staff)
  • Curbside pickup and drop off for children, limiting building entrants. Parents are required to wear a mask at drop off and pick up times. (The Family Partnership is happy to provide durable and attractive cloth masks, donated by skilled community artists)
  • No Visitors, including parents, are allowed in early childhood classrooms or hallways until further notice.

Unified Therapy Services

Our Unified Therapy staff will resume services to children at our preschools following all safety precautions. Our therapists are continuing working with children and families virtually until we resume services for other children at our facilities, or in facilities operated by community partners (such as PICA Head Start).

We have posted COVID-19 resources suggested by our program staff.

We are sensitive to the disruption our change in services means to those who need us the most. Our dedicated staff is committed to fulfilling The Family Partnership’s mission to building strong families, vital communities, and better futures for children.

Updated 5/26/20

Stay healthy and safe! 

For more information on COVID-19 visit the Centers for Disease Control (CDC) website or the Minnesota Department of Health (MDH) website.

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